Jalen Ross
- Education Technology
- Student Support
- UX Content
Jalen Ross, an ed-tech specialist with hands-on support experience, creates user-friendly walkthroughs for academic detection tools.
Experience & Education
Background
Studied Education Studies at San Diego State University. Worked in student tech support during college, then shifted to writing help desk content for educational platforms.
Expertise
Knows how students interact with online tools and builds guides that reduce confusion and improve usage.
Hobbies
Tinkers with productivity apps, skateboards on weekends, and photographs urban scenes.
Role at Essaydone
Produces how-to articles and platform help guides for students and faculty.
Personal Goal
To make educational tech more approachable and remove the guesswork from using detection tools.